FREQUENTLY ASKED QUESTIONS

When will you deliver me the tree?

We start selling Christmas trees in October. We register orders and start shipping the trees in early December. When ordering a tree in December, we try to ship the tree ASAP. Within two days, the tree leaves us on its way to the customer.

I want the tree to be delivered to me on a certain day, how to arrange it?

When creating an order, enter the date you wish to receive the tree in the “note”. We cannot guarantee 100% delivery on this day because it depends not only on us but also on other factors, but we will do everything we can to delivert it on the selected day.

What is the difference between Caucasian fir and Normandy fir?

There is none, Both are Abies nordmanniana.

When can you be found at your sales locations?

I can't say the exact date, but every year we try to make 1.12. the starting date at all sales locations. A list of our sales locations HERE.

Is it possible to buy a tree stand at a sales location?

You can buy Christmas trees, tree stands and greenery at every sales location.

How to take care of a purchased tree until it is decorated?

It is necessary to remove the tree from the net, cut about 1 cm from the trunk to better absorb water and put it in water. It needs to be kept cool and the water stand is perfect for a decorated tree. Beware of underfloor heating and avoid placing it in the vicinity of a radiator!

Is the natural Christmas tree more ecological than the artificial version?

Fresh Christmas trees are the best ecological solution for nature. They are born every 10 years, on a plantation - they are not cut down in the forest, producing oxygen all the time and being part of nature. If they are grown without chemicals like ours, this is the best solution. Natural Christmas trees smell beautifully and are certainly more environmentally friendly than artificial trees made of petrochemicals.